Why Choose Us
Our entire staff is assembled for one purpose: to serve our patients. Our goal is to provide you with the best possible hearing care we can, based on your individual needs. We provide a comprehensive array of services related to evaluation, rehabilitation, and prevention of hearing impairment.
Attuned to the latest advances and products, the staff of Vail Hearing Healthcare ensures we provide our patients with state of the art technology. Additionally, every product we sell includes the highest level of customer service from our experienced, trusted team.
Please meet our family we hope you become the newest member very soon.
Christina Vail, Au.D.
Penn State University B.S., Syracuse University, M.S., Salus University, Au.D., PSU 1986, SU 1992, Salus 2005
Dr. Christina Vail is a native of Towanda, PA. She completed her B.S. degree in Communicaiton Sciences and Disorders from Penn State University. She also received her teaching certificate in Hearing Impairment as part of her degree. She received her master's degree in audiologyh from Syracuse University, and her Clinical Doctorate in Audiology from Salus University. She is a Fellow of the American Academy of Audiology, and is licensed in Pennsylvania.
Dr. Vail's experience with hearing impairment spans almost 30 years. Her career has included clinical audiology, educational audiology, and teaching Deaf and Hard of hearing students at the pre-school, elementary, and high school levels. She has also been an instructor of sign language at the high school and college levels.
Dr. Vail has been in private practice for the past 17 years. She specializes in the selection, fitting, programming, and modification of state-of-the-art digital hearing technology for people of all ages. Dr. Vail's graduate education, licensure, and extensive experience, combined with her small town roots and values, ensure that her patient's receive the highest quality and most accessible hearing healthcare.
Towanda Area High School, 1981
Doreen Brown is our Office Manager. She is a native of the Towanda area graduating from Towanda Area High school in 1981. She currently resides there with her husband Ron. She has two daughters, Nichole (Rawlins, Wyoming) and Kristin (Towanda).
Doreen's work history includes ten years of banking experience (loan, teller, bookkeeping, and operations) at two local banks and five years of customer service at two local insurance businesses.
Doreen has personal experience with hearing loss as her two daughters were diagnosed with hearing loss at a young age.
Her previous work and experience, as well as her personal knowledge of hearing loss and hearing instruments enabled her to join Vail Hearing Healthcare in July 2001. She is available to assist you five days a week with scheduling appointments, billing, insurance needs, or to answer any questions you may have about our services.
Doreen enjoys spending time with friends and family, vacationing in Ocean City, Maryland, and following her great nieces and nephews on the softball, baseball, and football fields.
Terri Gerrity is our hearing aid technician. She has enjoyed helping people hear better at Vail Hearing Healthcare for the past eight years. She is a Towanda High School graduate and also holds a Cosmetology Manager license and has lived in the area most of her life. She has had numerous work experiences including receptionist, dental assistant, court house tip staff, educational assistant, and hair stylist. She has been trained extensively by Dr. Vail as well as attended a number of hearing instrument technology seminars. She currently holds a PA Hearing Aid Fitters Apprentice License. Not only is she dedicated to the patients she serves, she is also a devoted Mother. She resides in Wysox and has three sons, Skyler who resides in Oregon, Coleton who is in his first year of Pennsylvania Technology in Williamsport, and Logan who is in the ninth grade at Towanda High School. Terri is looking forward to meeting you in the future and will be here to help with any hearing aid problems or concerns. Terri is available 4 days a week to clean, check, and maintain hearing instruments.
Kelly Gannon is our patient communication specialist. She enjoys the people that she works with and finds providing our patients with excellent service and being a part of a team that helps them improve their life with hearing most rewarding.
A native of the Towanda area, she obtained a Bachelor of Arts degree in History from the Pennsylvania State University in 1994. She was a stay at home mom for many years before beginning at Vail Hearing Healthcare in October of 2011.
Kelly has three daughters; Abigayle, who still resides in the area, Alexandra, a student at Penn State, and Ava, a student at Towanda High School. She also has three dogs, Clooney, Tate, and Beck and three cats! In her spare time she enjoys traveling, cooking and baking, golfing, skiing, attending concerts and Penn State football games, and doing DIY projects.
Your Goals Are Our Goals
We promise to work closely with you to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to hear and understand in the situations you describe. If that solution includes hearing aids, then we are committed to recommending the technology that:
- Works best for your level of hearing loss;
- Complements your lifestyle and,
- Fits within your budget. Your satisfaction is our ultimate goal.
Although we’re smart enough to know that we don’t know everything, we’re dedicated enough to try! To make sure we stay on top of both the latest advances in technology and the current research related to hearing we attend many conferences, seminars and conventions every year. In addition we belong to a variety of professional organizations that provide us with a wealth of information.